FAQs

Can’t find what you’re looking for? Call us on 01275 840055 and we’ll be happy to help.

Is it right for me?

What can you help with?
We see people with back and neck pain, sciatica, sports injuries, joint pain and jaw (TMJ) problems. See our Conditions page, or call us to ask.

Do I need a GP referral?
No, you can book with us directly.

Which practitioner should I see?
Our Meet the Team page explains each person’s interests. If you’re not sure, call us and we’ll recommend someone.

Booking and getting here

How do I book?
Online at any time, or call 01275 840055.

When are you open?
Monday to Thursday 8:00am – 7:00pm, Friday 8:00am – 5:00pm, Saturday 9:00am – 12:00pm.

Where are you, and is there parking?
17 Roath Road, Portishead, BS20 6AW. There is a pay and display car park right next to the clinic.

Is the clinic accessible?
We have a downstairs treatment room for anyone who finds stairs difficult. Just mention it when booking.

Cost and payment

How much does it cost?
A first visit with consultation and treatment is £105 (£130 for Advanced Cranial Chiropractic with Tom). See our Fees page for all prices.

Do you accept health insurance?
Yes, we work with Bupa, AXA, Cigna, Vitality, Aviva and WPA. Please check your policy covers your treatment before your visit.

How can I pay?
We accept card, contactless and cash.

What if I need to cancel?
Please give us at least 24 hours’ notice so we can offer the appointment to someone else. Appointments cancelled with less notice, or missed, may be charged.

Your first visit

What happens at my first visit?
Your first appointment lasts about an hour. We’ll talk through your history, examine you, explain what we find and, if appropriate, begin treatment the same day.

What should I wear?
Comfortable, loose clothing. Gowns are available if needed.

Should I bring anything?
Any relevant scans or test results, and a list of any medications you take.

Treatment and afterwards

Does treatment hurt?
Treatment is usually gentle. Some people feel a little stiff or sore for a day or two afterwards, which is normal. Your practitioner will always explain what they’re doing and check you’re comfortable.

How many sessions will I need?
It varies from person to person. We’ll explain our recommendations at your first visit and review your progress as we go. You’re always free to decide.

What if chiropractic isn’t right for me?
We take a full history and examine you before any treatment. If treatment isn’t appropriate, we’ll tell you and suggest you see your GP.

Who we treat

Do you treat children and babies?
Yes, we see patients of all ages.

Can I come while pregnant?
Yes, and we also offer pregnancy massage.

I’m active or play sport. Can you help?
Our team includes a sports therapist, and several of us have sports backgrounds ourselves.

Our team and standards

Are your chiropractors qualified?
Yes. All our chiropractors are registered with the General Chiropractic Council (GCC), the UK’s regulator, and are members of professional associations including the British Chiropractic Association (BCA).

Are your therapists qualified?
Yes. Our sports therapist is a member of The Society of Sports Therapists.

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